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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kenz Francis

June 5, 2026

5  out of  5
rating by Kenz Francis
"I’ve had renters insurance with State Farm for about 2 years and I love them. My apartment complex is super picky about everything and I’ve recently had to change things since I moved from one apartment to another. Nolan was great to work with. He made all the changes in a timely manner and was very patient with all of my phone calls lol Thank you so much!"
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Laura M. Edwards

April 22, 2026

5  out of  5
rating by Laura M. Edwards
"Rhonda is always my go to person. She is so nice and very easy to work with. Always on top of things. No matter what I call or email her for she's very prompt and gets things done."
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Steve Hale

April 16, 2026

5  out of  5
rating by Steve Hale
"Nolan is excellent in all aspects. Very professional and pleasant to work with. He is willing to go the extra mile to make sure the process goes smooth. Thank you for a great experience."
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Doug Bamberger

April 15, 2026

5  out of  5
rating by Doug Bamberger
"We switched to State Farm and our agent is Nolan Shields. He was very knowledgeable and helpful making the switch. Thanks Nolan!"
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Mitch Meurer

April 8, 2026

5  out of  5
rating by Mitch Meurer
"Karen and her team are fantastic to work with and very helpful when I was deciding my insurance needs."
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Tommy Rowlett

April 2, 2026

5  out of  5
rating by Tommy Rowlett
"Rhonda and the State Farm team are awesome and great at what they do! They are so easy to work with and quick to take care of my family and I. I 100% recommend Rhonda for anyone needing insurance. Thanks for all that you do Rhonda!"
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Shirley Hicks

March 25, 2026

5  out of  5
rating by Shirley Hicks
"Nolan was super helpful getting my husbands coverage set up quickly when time was of the essence, and also helped us better understand our coverage."
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Paul Mcdaniel

March 18, 2026

5  out of  5
rating by Paul Mcdaniel
"I've worked with Karen's office for years and they have always taken care of me. Nolan takes the time explaining coverage and walking me through claims to feel like I'm not having to deal with it myself."
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Joshua Parsons

March 5, 2026

5  out of  5
rating by Joshua Parsons
"Ronda helped me get my vehicle insuranced in a very efficient way"
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Todd Lamle

February 26, 2026

5  out of  5
rating by Todd Lamle
"Tim was a great help answered all questions he’s a great asset to your company"
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joan benoit

February 24, 2026

5  out of  5
rating by joan benoit
"I needed to transfer my insurance from OH and Rhonda was such a big help. She is very timely on responses and listens to what I needed. She also helped with getting me into my acct I was having trouble with."
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Tonia Bohan

February 19, 2026

5  out of  5
rating by Tonia Bohan
"If you’re looking for an insurance agent who is responsive, trustworthy, and truly looks out for her clients, I highly recommend Rhonda. She’s absolutely wonderful to work with!"
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Trace Moore

February 12, 2026

5  out of  5
rating by Trace Moore
"I have been with State Farm for over 40 yrs and I have been with Karen and her team for over 10 yrs. I have had nothing but a great experience with them. When going through a nasty divorce and moving they absolutely wonderful with every detail of the way. Her team was there with any questions or concerns I have ever had. I feel 100% confident that I have what I need when it comes to my agent."
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Vince Jones

February 10, 2026

5  out of  5
rating by Vince Jones
"Rhonda was great. She made it very easy and painless swapping Statefarm agents from Georgia to Indiana. Rhonda was very knowledgeable, and answered every questioned that I asked her. I would definitely recommend Statefarm (Karen Shields agency) to anyone because of Rhonda Cheeks."
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Alex A

February 5, 2026

5  out of  5
rating by Alex A
"Rhonda and the state farm team here are amazing! I only stop in or reach out when I have issues or updates and they help in no time. Had to ask to for multiple quotes for vehicles and they handled the task like true professionals! Added my new vehicle, additional driver, and provided new docs same day!

Great team at this place!"
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Brian Beard

January 16, 2026

5  out of  5
rating by Brian Beard
"Always great service from this office. Everyone I’ve talked to is super helpful! Rhonda is extremely responsive and was able to get me lined up with coverage for a new vehicle in addition to what we already have. Been a customer for well over a decade, and the good service keeps me here!"
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Melody dewitt-mullins

December 13, 2025

5  out of  5
rating by Melody dewitt-mullins
"Went in mainly for a quote on homeowners insurance. Nolan was the agent that helped me. He explained everything with the policy I had and what my policy would be with them thoroughly. Showed me what I would save on home by itself or bundled with auto insurance. Also talked to me about some life insurance as well. I chose to bundle all three ( home, auto, and life ). It was a big savings each year compared to my current policy. Kept me informed through the whole process. Helped me with canceling my current policy. I would highly recommend him to anyone."
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Kurt Mollaun

November 26, 2025

5  out of  5
rating by Kurt Mollaun
"Nolan was great to work with, I would highly recommend him for your insurance needs. He listened to what we needed and saved us a lot of money. Can’t thank him enough."
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Verna Daulton

November 17, 2025

5  out of  5
rating by Verna Daulton
"I have been with Karen for over 11 years and have always received great service from her and the entire staff. They care about my needs and make my insurance experience as effortless as possible. Give Karen a call and she will take care of you too!"
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Katelyn Welzel

November 14, 2025

5  out of  5
rating by Katelyn Welzel
"Everyone at this office is so kind! Rhonda was very accommodating and helped me with finding car insurance and renters insurance that works best for me; working with her has been an absolute delight. I highly recommend."
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Josh G

November 7, 2025

5  out of  5
rating by Josh G
"It was a pleasure working with Nolan, who went above and beyond to make sure we saved money on our insurance. Can’t recommend enough!"
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Karolina Perr

October 28, 2025

5  out of  5
rating by Karolina Perr
"Just wanted to thank Rhonda for helping me add a car and driver to my policy. She called me right away to confirm information and got me coverage the same morning. Thank you Rhonda 😊"
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Myron Short

October 27, 2025

5  out of  5
rating by Myron Short
"It was Friday afternoon almost evening. My truck broke down and I called My State Farm agent and they very smoothly handled getting me towed to where I needed to go, very grateful for no delay in getting to me. Thanks again, Karen."
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Wanda Jones

October 15, 2025

5  out of  5
rating by Wanda Jones
"Nolan was phenomenal! He was kind, patient and very knowledgeable. He answered all of my questions and helped me understand the differences between coverages. He even helped me cancel my previous insurance company which was a huge relief! Highly recommend!"
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Faye Bennett

October 9, 2025

5  out of  5
rating by Faye Bennett
"I got a new car recently and needed help getting everything set up and Drive Safe and Save started. Nolan took the time to review coverage options and offered to help set up the Drive Safe and Save discount"