State Farm® Insurance Agent Karen Shields

"Rhonda always takes care of my insurance requests, she is timely and explains anything I don't understand and gives me more that one option if available. State Farm isn't always the least expensive option but because of the years of service and kindness Rhonda has given me I continue to return and keep my policies old and new with her and Karen. Apr 30, 2025 Once again, Rhonda with Karen Sheilds state farm has given excellent customer service. Whenever I have a new purchase or policy change she is always happy to help, explain any questions I have and in a timely manner."

"I recently had the pleasure of working with Rhonda Cheek for my insurance needs, and I couldn't be happier with the service I received. Rhonda is incredibly knowledgeable, patient, and always willing to go the extra mile to ensure I understood my options. She made the entire process seamless and stress-free. I highly recommend Rhonda to anyone looking for a reliable and trustworthy insurance agent!"

"Always super helpful and responsive with all my insurance needs. They have the best customer service and competitive rates."

"Rhonda and the rest of the Statefarm team have been of great help for almost 10 years of making sure I am covered in all aspects from life insurance to my cars. Rhonda in particular has been such a great help when I learned that my address had not been changed to my new one which made it to where I was still paying other states premiums- she helped me get the new ones quoted and updated in just a few hours and saved me money in the end! Anything I need they are always willing to help!"

"Karen Shields and her agency had been our partner in insurance since the 80's. They have always gone the extra mile to make sure our protection is up to date and ready to help when there is a claim. Thanks for having our backs!"

"Rhonda Cheek and the entire Team with Karen Shields are always friendly and quick to respond to questions. They have been helping me with all of my insurance needs (home, car, ATV, boat, renters and RV) for about 25 years. They have also helped me with a special jewelry and home construction policy."

"Rhonda could not have been more efficient and helpful when we moved to Lawrenceburg."

"Brina helped us make the jump from 30 plus years with another company with no problems at all. Super easy and great service. Would 100 % recommend !"

"I have been with State Farm since I was 16 and with Karen since 2004. The best thing is Karen hires great people. Rhonda in her office is AMAZING! Not only is she personable, thoughtful and knows he job very well, she had been there forever! I love it when I call and I know she is there to handle any question I might have."

"Rhonda and Nolan were great help during our transition from Ohio to Kentucky! They were quick to respond and made the move so easy! Friendly, professional and amazing customer service! Glad we found such an amazing office in KY!"

"I’ve been with Karen Shields for years, and they have always been amazing! Rhonda is my main contact and she is truly wonderful. They are knowledgeable, helpful, and truly care about their clients. They’re always there to make the process easy. I highly recommend the Karen Shields office for anyone looking for a reliable and friendly insurance agent!"

"Have been with State Farm for many years. Rhonda is one of the reasons why. Kind, knowledgeable and always willing to go the extra mile, she makes paying the bills easy and (almost) painless. :)"

"Nolan is one of a kind, goes out of his way to accommodate for the customer. He makes sure he can save money for the customer and make sure they have the premium deals. If you need insurance for life, auto, home. Get ahold of Nolan!"

"We have recently switched to State Farm and it has been a great, smooth transition with Karen Shields office. Nolan is very knowledgeable and has taken the time to explain different parts of our policy so we can better understand! He quickly responds to our questions and is very professional. Highly recommend Karen Shields office!!"

"Nolan was extremely helpful and knowledgeable in our process of switching insurance coverage. He quickly responded to any questions we had, and made the process seamless from beginning to end."

"On October 3rd my suv broke down on ridge avenue, I called the office, Brianna answered I explained the situation, she called a lot of tow truck companies with me on the phone (she wasn’t leaving me alone she said). She stayed in contact and if we weren’t on the phone she called back to make sure that I was ok!!! She actually stayed later than her 8 hour day to take care of me and my situation!! There are not words to tell her how thankful and appreciative I am!! She made a very stessful situation less stressful with her help!!! She definitely went above and beyond for me and will forever be grateful!!"

"Thank you so much with your help setting up the Drive Safe and Save, Nolan and Brina were really great to work with!"

"Karen Shields office has always been very helpful with advice and cost savings options for managing our multi-car household. Rhonda and Brina are my main contacts and both are very thorough and especially patient with all of my auto insurance needs."

"Highly recommend State Farm and Karen Shields’ office in Lawrenceburg! I switched to State Farm a few years ago after the insurance company I had been with for 30 years kept going up and did nothing to try and lower my rates even with no accidents or infractions. State Farm saved me money and Brina from Karen’s office has been tremendously helpful with getting all my policies moved over, walking me through what’s best for my needs and making sure everything is covered. When it came time for my son to need homeowners insurance and move to his own auto policy, I sent him to Brina and she walked him through everything, making sure he understood everything and taking care of all the details!"

"Rhonda at StateFarm is the best. She has went above and beyond to help with my many vehicle and policy changes!"

"Nolan at Karen Shields State Farm has been a great agent.He has always got us discounts ,always personable and understanding .He was overall a great guy ,whenever we needed help he was there ,even went out of his way and helped us get gas so I wouldn’t have to get a tow.They really do treat you like a great neighbor and they are always there just like the commercial slogan ."

"Rhonda Creek took very good care of us and she is very professional and knowledgeable thank you so much again!"

"I have been with State Farm since I started driving. When I moved to Indiana from WV in 2001, I was lucky enough to find Karen Shields'. Everyone on her team has been great, especially Rhonda. She has had my back since day one and I can't thank her enough for everything. Her knowledge is superb!"

"We have been with State Farm going on 40 years. We just recently visited Karen to review our policies and as always Karen is a pleasure to work with. We also genuinely appreciate Rhonda as she always goes above and beyond."

"Nolan was great at explaining the coverage and discounts on drive and save and recommended that I look into it. He was very nice to work with and made it very enjoyable which is hard to do sometimes."