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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Matt Whitmire

May 8, 2024

5  out of  5 rating by Matt Whitmire
"I would like to thank State Farm, especially Nolan, for helping me with my auto claim. You made a tricky situation into a pleasant experience. Thanks for all your help Nolan, and for checking on me afterwards."
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Jocelynne Goettelman

May 6, 2024

5  out of  5 rating by Jocelynne Goettelman
"Rhonda Cheek helped me resolve an issue with my insurance payments in the blink of an eye! Every time I've had any questions, all customer service reps and sales personnel always get things handled right then and there :)"
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Erica Morgan

May 6, 2024

5  out of  5 rating by Erica Morgan
"Excellent Customer service! Rhonda is always a pleasure to speak with in person or on the phone. She always has the answers I need or will get them for me😁"
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Cindy Crofoot

April 27, 2024

5  out of  5 rating by Cindy Crofoot
"The storm damage to my car was handled efficiently. Everyone in the office answered my a questions promptly and they all helped me navigate the repair process. They are a good group to work with."
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Olivia Shaw

April 11, 2024

5  out of  5 rating by Olivia Shaw
"Rhonda cheek is by far one of the best agents I have ever had the pleasure to do business with. She helped me with my home owners insurance policy. She was very patient and kind. Super sweet lady. Hope to have her as my insurance agent for many many years ❤️"
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shelly henry

April 11, 2024

5  out of  5 rating by shelly henry
"Love this location and especially Rhonda Cheek. Thank you for your kindness, thoroughness and for going above and beyond normal practices to help with our insurance needs. We appreciate you!!!!"
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Angie Mcnaughton

March 25, 2024

5  out of  5 rating by Angie Mcnaughton
"Rhonda is always nice and helpful to whatever I need. Thank you."
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Adam Rohrig

March 21, 2024

5  out of  5 rating by Adam Rohrig
"Rhonda is the best. She is always nice and very helpful makes things straight forward for me and clears up any confusions that I have. She’s is a big part of why I’ve stayed with State Farm as long as I had. 5 Stars for Rhonda."
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Kyle Kathman

March 20, 2024

5  out of  5 rating by Kyle Kathman
"Nolan was exceptionally helpful, knowledgeable, and great to work with!"
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Jill Caldwell

March 19, 2024

5  out of  5 rating by Jill Caldwell
"Nolan was amazing, very patient, kind and willing to break things down for me to understand and make sure I knew what was going on. Cannot recommend him enough!"
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Jessica Copeland

March 19, 2024

5  out of  5 rating by Jessica Copeland
"Rhonda Cheek is on top of her game. My son got his license last Tuesday and she got him added and send paperwork to sign for discounts quickly!! Keep up the good work!"
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Kenny Carpenter

March 19, 2024

5  out of  5 rating by Kenny Carpenter
"Rhonda is absolutely a pleasure to work with. She’s always got the answers and goes above and beyond to make sure everything is taken care of. Best part is she treats you like family!"
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Verna Haga

March 19, 2024

5  out of  5 rating by Verna Haga
"Karen's office has wonderful people that are caring and helpful if I have any questions. Brina goes the extra mile to help me and that is hard to find! Do yourself a favor and give their office a call!"
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Kimberley Cutter-Blanton

March 15, 2024

5  out of  5 rating by Kimberley Cutter-Blanton
"Love working with this branch, especially Rhonda!"
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Favor Clapp

March 14, 2024

5  out of  5 rating by Favor Clapp
"Rhonda always takes care of my insurance requests, she is timely and explains anything I don't understand and gives me more that one option if available. State Farm isn't always the least expensive option but because of the years of service and kindness Rhonda have given me I continue to return and keep my policies old and new with her and Karen."
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David Patty

March 14, 2024

5  out of  5 rating by David Patty
"Always enjoy working with Rhonda Cheek at State Farm. Great service and her smile comes through the phone."
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Roger Solomon

March 14, 2024

5  out of  5 rating by Roger Solomon
"My family has been with Karen Shields State Farm for over 10 years. We couldn't be happier with how we are treated. Rhonda, Nolan and their staff always keep us on the right track!!!"
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David Hayter

March 9, 2024

5  out of  5 rating by David Hayter
"Karen and the team here are excellent. Always helping with any matter big or small. Good prices on insurerance always delivered with a smile. The only problem is if you have insurance, this branch cannot re-evaluate your plan and/or lower your rate of plan. They last told me this on 03/05/24."
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Wendy Phiester

March 4, 2024

5  out of  5 rating by Wendy Phiester
"I was dreading the process of changing my auto and home polices . I reached out to State Farm and spoke with Brina and she made the process so easy and explained everything in detail. Recommend / definitely 5 stars!"
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Red wagon

February 26, 2024

5  out of  5 rating by Red wagon
"I highly Recommend this State Farm office. I have been with Karen Shields State Farm for over 20 years and always get top notch service as though I was her only customer. Brina and Rhonda are the best! Thank you all for many years ...looking forward to many more!"
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Pennie Shuler

February 23, 2024

5  out of  5 rating by Pennie Shuler
"Rhonda is the most amazing person! She has went up and over the call of duty for me and my family! I love everyone in this office been with them for YEARS even I moved 2 hours away and still use this office!"
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Diana Sams

February 20, 2024

5  out of  5 rating by Diana Sams
"Very attentive to getting the information you are needing. I had alot of people recommend this office due to everyone is friendly and always making sure you are taken care of. Would 100% recommend this office to anyone! Rhonda was awesome!"
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Wolfgang Schneider

February 19, 2024

5  out of  5 rating by Wolfgang Schneider
"I've been with State Farm for 17 years, under my dad's agent that he had for 30 years before I even started driving (62+ years tenure combined). Our previous agent retired and we changed to Karen Shield's office for our account servicing. Since transferring to Karen's office, Nolan specifically has been a tremendous asset to my family. He doesn't pester us with incessant emails or calls, but when we do call in with an inquiry, he is prompt, courteous and polite and follows up on any open topics or ways to reduce coverage costs with any discount eligibility, checking in to see where we are financially and if he can assist us with life insurance or any additional coverage we may want to consider as our investment portfolio and assets grow with our age. Superb service and looking forward to being a member in the future with the excellent service we receive."
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Cheryl Bennett

February 8, 2024

5  out of  5 rating by Cheryl Bennett
"My parents used State Farm for many years, and when I started driving I used them too. Ronda is the nicest most helpful ever, for anything I had questions for she either knew or could find the answers. I’ve eventually used them for my home and renters insurance too. They are very personable and professional. Even moving states, I still prefer to come to them with my insurance needs."
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Dede Adkins

January 27, 2024

5  out of  5 rating by Dede Adkins
"I had an auto accident with the result of my vehicle being a total loss. Tim went above and beyond guiding me through the process. I appreciate the time and patience he had with me. Nolan had my new insurance quote/card to me in minutes. Rhonda is always so sweet and helpful."